https://www.obsi.ca/en/news/rss/ Mon, 30 March 2026 06:39:00 Mon, 30 March 2026 06:39:00 Continue reading]]> https://www.obsi.ca/en/news/posts/independent-evaluation-of-obsi-2026/ Mon, 30 March 2026 06:39:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-2025-annual-report-released/ Fri, 13 March 2026 18:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-announces-two-new-board-members/ Wed, 11 March 2026 15:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/update-obsi-2026-external-review-public-consultation/ Tue, 10 March 2026 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q42025/ Sat, 28 February 2026 03:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-2026-external-review-public-consultation/ Wed, 25 February 2026 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/firm-bulletin-proactive-resolution-initiative-pilot-extended/ Mon, 26 January 2026 17:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/crkhoury-to-conduct-obsi-s-2026-independent-external-reviews/ Mon, 26 January 2026 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-loses-access-to-trading-account-after-firm-ends-relationship/ Fri, 23 January 2026 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q32025/ Mon, 24 November 2025 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/firm-bulletin-obsi-launches-proactive-resolution-initiative-pilot/ Mon, 03 November 2025 15:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/firm-bulletin-2026-fees-for-participating-firms/ Thu, 16 October 2025 16:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-bulletin-an-investor-s-guide-to-understanding-investment-suitability-and-working-with-an-investment-advisor/ Wed, 01 October 2025 15:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q22025/ Tue, 19 August 2025 05:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consultation-on-loss-calculation-for-complaints-involving-unsuitably-sold-illiquid-exempt-market-securities-obsi-response-to-comments-received/ Wed, 13 August 2025 15:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/firm-bulletin-improved-uploads-case-views-and-stats-what-s-new-in-the-firm-portal/ Wed, 06 August 2025 16:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-misses-investment-opportunity-due-to-firm-s-miscommunication/ Tue, 22 July 2025 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/unsuitable-investments-lead-to-62k-loss-for-investor/ Thu, 19 June 2025 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q12025/ Wed, 07 May 2025 09:40:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-2024-annual-report-released/ Fri, 14 March 2025 09:55:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-announces-new-board-members-2025/ Wed, 05 March 2025 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-bulletin-things-to-consider-before-you-accept-a-balance-transfer-offer/ Fri, 14 February 2025 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q42024/ Fri, 14 February 2025 10:40:00 Continue reading]]> https://www.obsi.ca/en/news/posts/missed-payments-result-in-increased-interest-costs-for-consumer-after-balance-transfer/ Wed, 29 January 2025 16:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-challenges-interest-charges-after-accepting-balance-transfer-promotion/ Wed, 29 January 2025 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/approach-to-loss-calculation-illiquid-exempt-market-securities-2024-public-consultation-closed/ Thu, 21 November 2024 22:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-becomes-sole-banking-ombudsman-for-canadian-customers-of-federally-regulated-banks/ Fri, 01 November 2024 12:23:00 Continue reading]]> https://www.obsi.ca/en/news/posts/firm-bulletin-2025-fees-for-participating-firms/ Wed, 23 October 2024 12:23:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q32024/ Fri, 18 October 2024 09:40:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-supports-federal-department-of-finance-proposals-to-protect-consumers-from-fraud/ Wed, 16 October 2024 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-ready-to-welcome-all-canadian-banks-and-their-customers-november-1/ Wed, 16 October 2024 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-hosts-annual-meeting-of-financial-services-ombuds-from-around-the-world/ Mon, 30 September 2024 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/approach-to-loss-calculation-illiquid-exempt-market-securities-2024/ Thu, 26 September 2024 17:29:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-consultation-on-loss-calculation-for-complaints-involving-unsuitably-sold-illiquid-exempt-market-securities-request-for-public-comment/ Thu, 26 September 2024 17:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-launches-new-website/ Tue, 24 September 2024 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q22024/ Tue, 23 July 2024 09:40:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-announces-search-for-two-new-board-members/ Mon, 22 July 2024 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-accepts-low-settlement-offer-by-firm-despite-significant-losses-from-unsuitable-investments/ Wed, 01 May 2024 07:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q12024/ Tue, 30 April 2024 09:40:00 Continue reading]]> https://www.obsi.ca/en/news/posts/transfer-delays-lead-to-additional-costs-when-settling-father-s-estate/ Tue, 30 April 2024 07:45:00 Continue 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September 2023 09:51:00 Continue reading]]> https://www.obsi.ca/en/news/posts/parent-frustrated-investment-firm-won-t-pay-out-daughter-s-remaining-resp-grants/ Wed, 13 September 2023 07:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-bulletin-understanding-fraud-protection/ Tue, 12 September 2023 06:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q22023/ Tue, 15 August 2023 09:57:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consider-including-a-link-to-obsi-s-website-in-your-firm-s-complaint-guidance-for-your-clients/ Thu, 10 August 2023 06:58:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-complains-that-unsuitable-mutual-fund-investments-led-to-financial-losses/ Thu, 10 August 2023 05:42:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-announces-changes-to-its-organizational-governance/ Mon, 26 June 2023 08:52:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q12023/ Thu, 15 June 2023 11:21:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-is-not-responsible-for-bank-s-technical-issues/ Mon, 05 June 2023 10:24:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-2022-annual-report-released/ Thu, 16 March 2023 06:25:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-seeks-compensation-due-to-transfer-delay-from-rrsp-to-rrif/ Thu, 23 February 2023 08:14:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q42022/ Tue, 21 February 2023 07:43:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-governance-review-2022-public-consultation-closed/ Thu, 16 February 2023 06:29:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-governance-review-2022/ Thu, 16 February 2023 06:29:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q32022/ Mon, 07 November 2022 11:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-surprised-when-bank-gives-him-30-days-to-close-his-account/ Thu, 03 November 2022 07:59:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-s-intentions-to-gift-money-while-alive-could-not-be-confirmed/ Thu, 03 November 2022 07:51:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-governance-review-request-for-public-comment/ Tue, 01 November 2022 09:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-response-to-the-2021-independent-evaluation-recommendations/ Wed, 26 October 2022 06:04:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-loses-nearly-400-000-in-cryptocurrency-scam/ Thu, 20 October 2022 06:35:00 Continue reading]]> https://www.obsi.ca/en/news/posts/firm-bulletin-2023-fees-for-participating-firms/ Thu, 13 October 2022 07:56:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-s-new-data-cube-is-the-next-step-for-greater-access-to-financial-complaints-information/ Thu, 06 October 2022 06:18:00 Continue reading]]> https://www.obsi.ca/en/news/posts/independent-evaluation-of-obsi-s-banking-complaints-mandate-released/ Thu, 01 September 2022 06:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-board-announces-launch-of-strategic-governance-review/ Thu, 25 August 2022 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q22022/ Wed, 03 August 2022 06:01:00 Continue reading]]> https://www.obsi.ca/en/news/posts/terms-of-reference-updated-to-reflect-recent-bank-act-change/ Tue, 02 August 2022 05:22:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-sells-at-a-loss-when-markets-fall-and-seeks-compensation-from-advisor/ Tue, 28 June 2022 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/independent-evaluation-of-obsi-s-investment-complaints-mandate-released/ Mon, 13 June 2022 06:17:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q12022/ Wed, 18 May 2022 09:22:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-board-welcomes-canadian-government-s-decision-to-establish-a-single-ombudsman-for-banks/ Fri, 08 April 2022 05:43:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-releases-25th-anniversary-report-a-look-back-at-its-evolution-and-financial-complaint-trends/ Thu, 31 March 2022 05:17:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-2021-annual-report-released-consumer-complaints-set-new-record-in-obsi-s-25-year-history/ Tue, 15 March 2022 09:56:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-announces-new-board-chair/ Thu, 03 March 2022 07:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q42021/ Wed, 16 February 2022 06:46:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-case-volumes-reach-all-time-high-in-2021/ Wed, 16 February 2022 06:41:00 Continue reading]]> https://www.obsi.ca/en/news/posts/bc-credit-unions-and-their-members-gain-access-to-obsi-s-services/ Thu, 20 January 2022 09:26:00 Continue reading]]> https://www.obsi.ca/en/news/posts/new-investor-is-targeted-on-social-media/ Wed, 12 January 2022 12:48:00 Continue reading]]> https://www.obsi.ca/en/news/posts/senior-is-targeted-by-fraudulent-investment-firms/ Wed, 12 January 2022 12:39:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-bulletin-cryptocurrency-scams-increasingly-targeting-and-exploiting-canadians/ Wed, 12 January 2022 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-launches-new-five-year-strategic-plan/ Tue, 11 January 2022 09:20:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-pursues-credit-card-refund-for-vacation-cancelled-due-to-covid-19/ Tue, 11 January 2022 08:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/external-reviews-public-consultation-period-extended/ Mon, 15 November 2021 13:06:00 Continue reading]]> https://www.obsi.ca/en/news/posts/external-reviews-public-consultation-now-open/ Thu, 04 November 2021 14:43:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q32021/ Fri, 29 October 2021 09:54:00 Continue reading]]> https://www.obsi.ca/en/news/posts/professor-poonam-puri-to-conduct-obsi-s-2021-banking-and-investment-independent-external-reviews/ Tue, 26 October 2021 10:03:19 Continue reading]]> https://www.obsi.ca/en/news/posts/savings-are-at-risk-when-scholarship-trust-plan-rules-are-overlooked-or-misunderstood/ Fri, 22 October 2021 08:36:34 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-bulletin-be-aware-of-the-risks-of-diy-investing/ Fri, 22 October 2021 08:03:08 Continue reading]]> https://www.obsi.ca/en/news/posts/firm-bulletin-2022-fees-for-participating-firms/ Fri, 22 October 2021 06:38:52 Continue reading]]> https://www.obsi.ca/en/news/posts/maureen-jensen-joins-obsi-board-to-become-next-chair/ Thu, 23 September 2021 08:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/firm-bulletin-obsi-firm-fee-outlook-for-2022/ Thu, 08 July 2021 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q22021/ Wed, 30 June 2021 05:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/independent-evaluation-of-obsi-2021/ Fri, 25 June 2021 09:39:37 Continue reading]]> https://www.obsi.ca/en/news/posts/diy-investing-leads-to-more-than-100-000-in-losses/ Thu, 17 June 2021 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-bulletin-take-care-when-considering-mutual-funds-with-dscs/ Thu, 06 May 2021 07:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-2020-annual-report-released-consumer-complaints-increase-in-2020/ Thu, 29 April 2021 10:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q12021/ Fri, 26 March 2021 13:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-bulletin-sometimes-fraudsters-are-people-we-know/ Thu, 25 March 2021 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-announces-new-board-and-ciac-members/ Tue, 16 March 2021 06:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-releases-2020-annual-report/ Mon, 15 March 2021 08:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-responsible-for-unauthorized-transactions-after-not-taking-enough-care-to-protect-his-debit-card-and-pin/ Fri, 26 February 2021 10:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q42020/ Thu, 14 January 2021 08:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-s-firm-portal-gets-positive-reviews/ Wed, 13 January 2021 11:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-announces-new-ciac-members/ Tue, 05 January 2021 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/bank-customer-is-a-victim-of-multiple-incidents-of-fraud/ Fri, 18 December 2020 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/becksley-capital-inc-refuses-to-compensate-investor-for-losses/ Tue, 01 December 2020 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-launches-new-consumer-portal-to-provide-improved-consumer-experience/ Wed, 18 November 2020 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investors-incur-significant-losses-and-seek-compensation-believing-themselves-to-be-unsuitably-invested-in-high-risk-securities/ Tue, 10 November 2020 14:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/retiree-seeks-compensation-for-financial-advisor-s-alleged-lack-of-service-and-poor-advice/ Thu, 29 October 2020 15:49:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumers-overlook-prepayment-terms-in-their-mortgage-agreement-resulting-in-unexpected-penalties/ Thu, 29 October 2020 15:31:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-releases-report-on-income-and-canadian-financial-consumer-complaints/ Thu, 29 October 2020 14:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q32020/ Wed, 21 October 2020 17:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/firm-bulletin-2021-fees-for-participating-firms/ Tue, 13 October 2020 14:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-board-announces-new-chair-of-the-consumer-and-investor-advisory-council/ Mon, 05 October 2020 06:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-bulletin-validate-a-power-of-attorney-before-it-is-needed/ Thu, 01 October 2020 14:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-board-announces-new-consumer-interest-director/ Thu, 24 September 2020 13:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsis-response-to-ontario-capital-markets-taskforce-consultation/ Tue, 08 September 2020 16:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/bank-errors-when-arranging-a-mortgage-transfer-lead-to-costly-penalties-for-borrower/ Mon, 31 August 2020 19:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/wealthterra-refuses-to-compensate-investor-for-losses/ Thu, 27 August 2020 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/retired-consumer-targeted-in-text-message-scam/ Wed, 29 July 2020 10:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-board-welcomes-ontario-capital-markets-modernization-taskforce-proposals-to-strengthen-ombudsman-s-ability-to-help-investors/ Fri, 10 July 2020 15:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q22020/ Wed, 08 July 2020 14:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-covid-19-pandemic-update-and-outlook/ Mon, 06 July 2020 14:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/senior-with-early-signs-of-dementia-gets-into-more-than-68-000-of-debt/ Tue, 23 June 2020 13:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-establishes-board-position-for-consumer-interest-director/ Thu, 28 May 2020 15:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-tips-for-resolving-a-complaint-with-your-bank-or-firm-effectively/ Tue, 19 May 2020 14:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/tips-for-resolving-client-complaints/ Tue, 19 May 2020 14:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-incurs-significant-losses-from-unsuitable-advice-and-excessive-trading-and-accepts-low-settlement-offer/ Mon, 11 May 2020 15:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsis-service-during-covid-19-pandemic/ Wed, 15 April 2020 13:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q12020/ Wed, 15 April 2020 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-to-launch-consumer-portal-in-2020/ Mon, 13 April 2020 15:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/accessibility-update-obsi-website/ Mon, 13 April 2020 15:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/the-format-of-our-newsletter-has-changed/ Mon, 13 April 2020 14:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-alleges-online-investing-app-misled-her-about-margin-borrowing-and-interest-obligations/ Wed, 08 April 2020 14:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/covid-19-update/ Tue, 17 March 2020 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-2019-annual-report-released/ Fri, 13 March 2020 18:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-announces-new-board-and-ciac-members-1/ Wed, 26 February 2020 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/high-risk-exempt-market-securities-unsuitable-for-older-investor-with-limited-assets/ Wed, 26 February 2020 06:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-responds-to-fcac-review-of-external-complaints-bodies-operations/ Wed, 19 February 2020 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-is-moving/ Mon, 03 February 2020 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q42019/ Wed, 08 January 2020 09:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumers-are-not-responsible-for-the-cost-of-administrative-errors/ Thu, 19 December 2019 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/online-scams-are-cheating-a-growing-number-of-consumers-out-of-their-savings/ Tue, 22 October 2019 10:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q32019/ Tue, 08 October 2019 06:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/update-from-the-chair-of-the-consumer-and-investor-advisory-council/ Mon, 07 October 2019 07:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsis-new-firm-portal/ Thu, 26 September 2019 04:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-recovers-thousands-lost-when-cheques-are-stolen-from-his-home-and-forged/ Fri, 20 September 2019 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/firm-bulletin-helping-resp-consumers-avoid-withdrawal-mistakes/ Tue, 03 September 2019 05:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/high-risk-investments-suitable-for-this-senior-investor-but-dscs-unsuitable/ Wed, 28 August 2019 08:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/senior-falls-prey-to-antivirus-scam/ Mon, 05 August 2019 10:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/senior-falls-victim-to-the-grandparent-scam/ Thu, 18 July 2019 09:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/unsuitable-investment-in-high-risk-products-and-over-concentration-lead-to-financial-harm/ Thu, 18 July 2019 08:05:00 Continue reading]]> https://www.obsi.ca/en/news/posts/joint-accounts-and-power-of-attorney-causes-family-strife/ Thu, 18 July 2019 07:39:00 Continue reading]]> https://www.obsi.ca/en/news/posts/estate-planning-in-a-time-of-crisis-leads-to-miscommunication-and-wishes-not-being-followed/ Thu, 18 July 2019 07:19:54 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-releases-first-ever-canadian-seniors-complaints-report/ Thu, 18 July 2019 06:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/firm-acted-fairly-and-reasonably-when-refusing-a-request-made-under-a-power-of-attorney/ Tue, 16 July 2019 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/client-s-credit-card-is-frozen-because-he-refuses-to-answer-a-question-about-his-occupation/ Fri, 24 May 2019 11:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-board-announces-new-chair-of-the-consumer-and-investor-advisory-council-1/ Wed, 27 March 2019 05:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q12019/ Wed, 13 March 2019 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/the-investment-firm-should-tell-the-client-how-to-stop-management-fees-when-requested/ Thu, 28 February 2019 06:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/ombudsman-for-banking-services-and-investments-board-approves-renewed-terms-of-reference/ Tue, 18 December 2018 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/terms-of-reference-renewal-project-2018/ Tue, 18 December 2018 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/open-letter-from-obsi-relating-to-fcacs-review-of-ecb-effectiveness/ Fri, 14 December 2018 07:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q42018/ Mon, 10 December 2018 11:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/the-bank-is-responsible-for-correcting-issues-arising-from-their-own-administrative-errors/ Thu, 06 December 2018 06:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-board-of-directors-statement-concerning-ombudsman-services-for-canadian-banking-consumers/ Tue, 20 November 2018 13:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q32018/ Wed, 05 September 2018 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/bulletin-binary-options-are-highly-risky-and-can-leave-investors-with-no-protection/ Wed, 15 August 2018 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/dealers-are-responsible-for-unauthorized-off-book-transactions-but-consumers-must-remain-diligent/ Mon, 16 July 2018 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-supports-the-canadian-securities-administrator-proposed-rules-for-financial-advisors/ Tue, 26 June 2018 05:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/bulletin-protect-yourself-online/ Mon, 04 June 2018 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/terms-of-reference-renewal-project-public-consultation-is-now-closed/ Thu, 31 May 2018 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/bulletin-updated-consent-letter-and-what-to-expect-document/ Tue, 29 May 2018 06:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q22018/ Tue, 22 May 2018 11:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/understand-resp-categories-when-making-withdrawals/ Wed, 25 April 2018 10:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-terms-of-reference-renewal-project-public-consultation/ Fri, 13 April 2018 06:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/terms-of-reference-renewal-project-public-consultation/ Fri, 13 April 2018 05:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-board-announces-new-chair-and-members-of-the-consumer-and-investor-advisory-council/ Fri, 06 April 2018 08:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/be-aware-of-your-responsibilities-for-paying-your-credit-card-on-time/ Tue, 27 March 2018 06:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-supports-oscs-seniors-strategy/ Tue, 20 March 2018 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-2017-annual-report-released-consumer-complaints-increase-in-2017/ Thu, 15 March 2018 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-announces-new-board-chair-1/ Tue, 27 February 2018 13:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-e-news-q12018/ Wed, 07 February 2018 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/paying-mortgage-off-too-early-may-mean-paying-a-penalty/ Fri, 19 January 2018 10:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-launches-new-consumer-friendly-website/ Wed, 15 November 2017 13:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/new-firm-information-service-fis-pilot/ Tue, 14 November 2017 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-october-2017-e-news-letter/ Mon, 30 October 2017 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/setting-up-a-non-arm-s-length-mortgage-nalm/ Fri, 20 October 2017 19:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-in-the-community-terry-fox-run/ Mon, 18 September 2017 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/how-obsi-may-compensate-for-non-financial-harm/ Thu, 14 September 2017 11:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/interest-rate-debate/ Wed, 16 August 2017 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-firm-survey/ Wed, 12 July 2017 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-announces-new-deputy-ombudsman/ Fri, 16 June 2017 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/understanding-the-terms-and-conditions-of-your-financial-agreements/ Sun, 04 June 2017 08:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-complaints-increase-in-2016-obsi-annual-report/ Thu, 16 March 2017 11:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/small-business-debt/ Thu, 26 January 2017 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/chargebacks/ Thu, 26 January 2017 09:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/shopping-online/ Thu, 26 January 2017 09:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-launches-five-year-strategic-plan-to-strengthen-services-to-canadians/ Tue, 17 January 2017 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-board-of-directors-response-to-the-2016-independent-evaluation-recommendations/ Tue, 13 December 2016 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/seven-things-to-remember-when-considering-a-group-resp/ Tue, 13 September 2016 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/sentinel-financial-management-refuses-to-compensate-investor/ Tue, 09 August 2016 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/identifying-and-protecting-yourself-from-fraudulent-investment-products-or-financial-scam-artists/ Mon, 27 June 2016 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/not-investing-in-typical-gics-know-your-options/ Mon, 27 June 2016 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/seniors-investing-with-high-risk/ Mon, 27 June 2016 07:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/independent-evaluation-of-the-canadian-ombudsman-for-banking-services-and-investments-released/ Mon, 06 June 2016 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/independent-evaluation-of-obsi-2016/ Tue, 31 May 2016 06:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/complaint-volumes-remain-stable-in-2015-obsi-annual-report/ Wed, 09 March 2016 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/four-new-community-directors-join-obsi-s-board/ Fri, 04 March 2016 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/independent-evaluation-of-obsi/ Wed, 06 January 2016 15:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/invitation-to-comment-on-the-independent-evaluation-of-obsi/ Wed, 06 January 2016 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-appoints-sarah-p-bradley-as-new-ombudsman-and-ceo/ Wed, 05 August 2015 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/oriana-becomes-first-mortgage-broker-member-of-obsi-bylaw-terms-of-reference/ Thu, 25 June 2015 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-approved-as-banking-external-complaint-body/ Fri, 05 June 2015 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/sentinel-refuses-to-compensate-retired-investor/ Thu, 28 May 2015 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/sentinel-financial-management-refuses-to-compensate-retired-investor/ Thu, 28 May 2015 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/search-for-new-ombudsman-and-ceo/ Wed, 06 May 2015 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investment-complaint-backlog-eliminated-compensation-refusals/ Thu, 30 April 2015 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/march-9-2015-issue/ Mon, 09 March 2015 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/douglas-melville-appointed-channel-islands-financial-ombudsman/ Mon, 09 March 2015 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/february-24-2015-issue/ Tue, 24 February 2015 14:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-27-2014-issue/ Thu, 27 November 2014 14:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/fundex-refuses-to-compensate-investors-for-off-book-investment/ Thu, 27 November 2014 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/october-27-2014-issue/ Mon, 27 October 2014 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/byron-capital-refuses-to-compensate-unsuitably-invested-small-business-owner/ Wed, 11 June 2014 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/june-11-2014-issue/ Wed, 11 June 2014 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/june-3-2014-issue/ Tue, 03 June 2014 06:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/monarch-refuses-to-compensate-unsuitably-leveraged-couple/ Fri, 02 May 2014 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/may-2-2014-issue/ Fri, 02 May 2014 06:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/armstrong-quaile-refuses-to-compensate-retired-complainants/ Fri, 25 April 2014 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/april-25-2014-issue/ Fri, 25 April 2014 06:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/richardson-gmp-refuses-to-compensate-several-retail-investors-for-its-errors/ Wed, 16 April 2014 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/april-16-2014-issue/ Wed, 16 April 2014 06:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/ombudsman-for-banking-services-and-investments-releases-2013-annual-report/ Tue, 25 February 2014 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/february-25-2014-issue/ Tue, 25 February 2014 07:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/equity-associates-refuses-to-pay-83-386-compensation-recommendation/ Tue, 11 February 2014 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/february-11-2014-issue/ Tue, 11 February 2014 07:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/terms-of-reference-revisions-2013/ Thu, 19 December 2013 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/terms-of-reference-december-2013/ Thu, 19 December 2013 07:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/december-19-2013-issue/ Fri, 13 December 2013 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/small-business-employee-forged-cheques/ Tue, 10 December 2013 08:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/december-2-2013-issue/ Mon, 02 December 2013 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/northern-securities-refuses-obsi-recommendation/ Wed, 20 November 2013 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-20-2013-issue/ Wed, 20 November 2013 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/unsuitable-investments-did-not-financially-harm-investor/ Tue, 12 November 2013 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/branch-manager-sold-investment-products-not-approved-by-firm/ Tue, 12 November 2013 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/wire-transfer-instructions-are-precisely-followed/ Tue, 12 November 2013 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/giving-your-pin-to-your-son/ Tue, 12 November 2013 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-understood-investments-were-not-sanctioned-by-firm/ Mon, 11 November 2013 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/keybase-financial-group-refuses-obsi-compensation-recommendation/ Thu, 07 November 2013 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-7-2013-issue/ Thu, 07 November 2013 08:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/union-securities-refuses-obsi-recommendation-to-compensate-senior-investor-in-the-amount-of-325-122/ Thu, 31 October 2013 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/october-31-2013-issue/ Thu, 31 October 2013 07:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/de-thomas-financial-refuses-obsi-compensation-recommendation/ Tue, 29 October 2013 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/october-29-2013-issue/ Tue, 29 October 2013 07:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/september-12-2013-issue/ Thu, 12 September 2013 07:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/june-12-2013-issue/ Wed, 12 June 2013 07:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/terms-of-reference-june-2013/ Wed, 12 June 2013 06:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/ombudsman-for-banking-services-and-investments-publishes-2012-annual-report/ Wed, 01 May 2013 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/may-1-2013-issue/ Wed, 01 May 2013 07:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/connor-financial-refuses-obsi-compensation-recommendations/ Wed, 03 April 2013 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/april-3-2013-issue/ Wed, 03 April 2013 07:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/macquarie-private-wealth-refuses-obsi-compensation-recommendations/ Fri, 30 November 2012 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-30-2012-issue/ Fri, 30 November 2012 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-23-2012-issue/ Fri, 23 November 2012 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/wh-stuart-associates-refuses-obsi-compensation-recommendation/ Thu, 22 November 2012 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-22-2012-issue/ Thu, 22 November 2012 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/banks-commit-to-ombudsman-for-banking-services-and-investments-obsi/ Tue, 20 November 2012 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-20-2012-issue/ Tue, 20 November 2012 10:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-15-2012-issue/ Thu, 15 November 2012 10:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-12-2012-issue/ Mon, 12 November 2012 10:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/octagon-refuses-obsi-compensation-recommendation/ Fri, 09 November 2012 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-9-2012-issue/ Fri, 09 November 2012 10:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-8-2012-issue/ Thu, 08 November 2012 10:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-2-2012-issue/ Fri, 02 November 2012 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investment-suitability-and-loss-assessment-process-2012/ Fri, 02 November 2012 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investment-suitability-and-loss-assessment-process-november-2012/ Fri, 02 November 2012 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/governance-reform-september-2012/ Tue, 11 September 2012 10:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/september-11-2012-issue/ Tue, 11 September 2012 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/governance-reform-2012/ Tue, 11 September 2012 08:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/august-1-2012-issue/ Wed, 01 August 2012 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/governance-reform-august-2012/ Wed, 01 August 2012 07:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/june-28-2012-issue/ Thu, 28 June 2012 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consultation-on-proposed-changes-to-obsi-s-terms-of-reference/ Fri, 08 June 2012 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/may-30-2012-issue/ Wed, 30 May 2012 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/may-17-2012-issue/ Thu, 17 May 2012 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/governance-reform-may-2012/ Thu, 17 May 2012 07:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/may-10-2012-issue/ Thu, 10 May 2012 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investment-suitability-and-loss-assessment-process-may-2012/ Thu, 10 May 2012 07:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/april-30-2012-issue/ Mon, 30 April 2012 10:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/april-23-2012-issue/ Mon, 23 April 2012 10:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/march-26-2012-issue/ Mon, 26 March 2012 10:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/march-15-2012-issue/ Thu, 15 March 2012 10:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/march-8-2012-issue/ Thu, 08 March 2012 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/march-1-2012-issue/ Thu, 01 March 2012 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/a-year-of-highs-and-lows-obsi-publishes-2011-annual-report/ Fri, 24 February 2012 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/february-24-2012-issue/ Fri, 24 February 2012 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/february-15-2012-issue/ Wed, 15 February 2012 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/december-19-2011-issue/ Mon, 19 December 2011 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/safekeeping-cheques/ Mon, 12 December 2011 08:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/sophisticated-investor-with-a-high-risk-tolerance-claimed-to-be-low-risk/ Sun, 11 December 2011 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/advisor-had-little-knowledge-of-investors-financial-circumstances/ Sun, 11 December 2011 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/december-9-2011-issue/ Fri, 09 December 2011 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-24-2011-issue/ Thu, 24 November 2011 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/advisor-conducted-business-outside-of-firm/ Sat, 12 November 2011 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/responsibility-to-monitor-account-balances/ Sat, 12 November 2011 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/advisor-did-not-take-action-despite-repeated-investor-concerns/ Sat, 12 November 2011 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/son-fought-to-regain-poa-over-his-parents-accounts/ Sat, 12 November 2011 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/november-11-2011-issue/ Fri, 11 November 2011 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/financial-consumers-need-a-fair-independent-complaint-resolution-process/ Fri, 28 October 2011 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/october-14-2011-issue/ Fri, 14 October 2011 10:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/october-8-2011-issue/ Sat, 08 October 2011 11:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/september-21-2011-issue/ Wed, 21 September 2011 11:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/ombudsman-for-banking-services-and-investments-releases-list-of-frequently-seen-seniors-issues/ Wed, 15 June 2011 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/june-15-2011-issue/ Wed, 15 June 2011 11:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/may-26-2011-issue/ Thu, 26 May 2011 11:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investment-suitability-and-loss-assessment-process-may-2011/ Thu, 26 May 2011 09:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/april-15-2011-issue/ Fri, 15 April 2011 11:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-issues-list-of-most-common-fraud-and-scam-complaints/ Thu, 31 March 2011 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/march-31-2011-issue/ Thu, 31 March 2011 11:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/financial-consumer-complaints-increase-in-2010/ Thu, 10 March 2011 13:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/march-10-2011-issue/ Thu, 10 March 2011 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/december-30-2010-issue/ Thu, 30 December 2010 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/terms-of-reference-revisions-2010/ Thu, 30 December 2010 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-issues-top-ten-new-years-resolutions-for-financial-consumers/ Wed, 29 December 2010 13:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/december-17-2010-issue/ Fri, 17 December 2010 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/december-15-2010-issue/ Wed, 15 December 2010 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/deposit-error/ Fri, 10 December 2010 13:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-lost-funds-in-resp-account-due-to-inactivity/ Fri, 12 November 2010 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/experienced-investor-claimed-investments-were-not-disclosed-properly-and-unsuitable/ Fri, 12 November 2010 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-partially-responsible-for-losses/ Fri, 12 November 2010 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/elderly-investor-solely-relied-on-advisor-for-investment-advice/ Fri, 12 November 2010 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/son-used-mothers-home-as-security-for-a-loan/ Fri, 12 November 2010 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/nephew-argued-aunts-bequeathment-should-have-been-more/ Fri, 12 November 2010 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/unexpectedly-large-mortgage-prepayment-penalty/ Fri, 12 November 2010 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/life-insurance-on-lines-of-credit-denied/ Fri, 12 November 2010 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/unauthorized-purchases-while-travelling/ Fri, 12 November 2010 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/october-29-2010-issue/ Fri, 29 October 2010 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/terms-of-reference-october-2010/ Fri, 29 October 2010 08:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/october-8-2010-issue/ Fri, 08 October 2010 11:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/september-23-2010-issue/ Thu, 23 September 2010 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/august-20-2010-issue/ Fri, 20 August 2010 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-2009-annual-report/ Tue, 29 June 2010 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/june-29-2010-issue/ Tue, 29 June 2010 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-complaints-about-banking-services-and-investments-growing-rapidly/ Wed, 16 June 2010 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/june-9-2010-issue/ Wed, 09 June 2010 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/january-22-2010-issue/ Fri, 22 January 2010 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/unauthorized-loans-made-on-investors-account/ Fri, 11 December 2009 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investors-dismissed-advisors-concerns/ Fri, 11 December 2009 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-delayed-accepting-firm-settlement-offer/ Fri, 11 December 2009 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/inaccurate-risk-tolerance-on-know-your-client-form/ Thu, 12 November 2009 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/elderly-widow-misled-into-co-signing-mortgage-and-loan/ Thu, 12 November 2009 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/repayment-amount-incorrectly-calculated/ Thu, 12 November 2009 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/misunderstanding-mortgage-prepayment-terms/ Thu, 12 November 2009 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/funds-withdrawn-by-divorced-individuals-partner/ Thu, 12 November 2009 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/a-friend-took-advantage-of-an-elderly-woman/ Thu, 12 November 2009 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/obsi-appoints-douglas-melville-as-new-ombudsman-and-ceo/ Mon, 31 August 2009 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/august-31-2009-issue/ Mon, 31 August 2009 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/june-17-2009-issue/ Wed, 17 June 2009 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/april-23-2009-issue/ Thu, 23 April 2009 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/advisor-s-recommendations-exceed-client-s-risk-tolerance/ Thu, 23 April 2009 07:53:00 Continue reading]]> https://www.obsi.ca/en/news/posts/april-2-2009-issue/ Thu, 02 April 2009 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/march-26-2009-issue/ Thu, 26 March 2009 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/complaint-numbers-take-large-jump-obsi/ Wed, 04 February 2009 13:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/january-19-2009-issue/ Mon, 19 January 2009 13:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-blamed-advisor-for-poor-retirement-planning-advice/ Thu, 11 December 2008 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-delayed-complaint-on-discretionary-trades/ Thu, 11 December 2008 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/pin-mailed-to-wrong-address/ Thu, 11 December 2008 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/bank-closed-customers-accounts/ Wed, 10 December 2008 09:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-incurred-additional-fees-on-a-group-resp-account/ Wed, 12 November 2008 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/october-30-2008-issue/ Thu, 30 October 2008 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/terms-of-reference-amendment-2007/ Thu, 30 October 2008 11:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/june-26-2008-issue/ Thu, 26 June 2008 12:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/advisor-wants-to-minimize-client-s-losses-but-proceeds-without-consent/ Thu, 26 June 2008 07:54:00 Continue reading]]> https://www.obsi.ca/en/news/posts/march-25-2008-issue/ Tue, 25 March 2008 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/consumer-alleges-lost-opportunity-when-reward-dollars-are-at-risk/ Tue, 25 March 2008 07:51:00 Continue reading]]> https://www.obsi.ca/en/news/posts/retired-investors-purchased-investments-using-a-loan/ Tue, 11 December 2007 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-misunderstood-investment-product/ Tue, 11 December 2007 12:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/december-3-2007-issue/ Mon, 03 December 2007 13:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/terms-of-reference-december-2007/ Mon, 03 December 2007 10:15:00 Continue reading]]> https://www.obsi.ca/en/news/posts/mortgage-prepayment-penalty-still-applies-despite-poor-service/ Mon, 03 December 2007 08:56:00 Continue reading]]> https://www.obsi.ca/en/news/posts/participating-in-the-home-buyer-s-plan-hbp-twice/ Mon, 12 November 2007 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/divorced-partner-refused-to-help-repay-joint-line-of-credit/ Mon, 12 November 2007 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/resp-dealers-join-ombudsman-service-obsi/ Wed, 31 October 2007 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/september-14-2007-issue/ Fri, 14 September 2007 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/bank-responsible-for-inconvenience-due-to-undisclosed-mortgage-documents/ Fri, 14 September 2007 07:57:00 Continue reading]]> https://www.obsi.ca/en/news/posts/mutual-fund-firm-refuses-obsi-recommendation/ Thu, 10 May 2007 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/advisor-made-excessively-frequent-trades-for-the-sole-purpose-of-increasing-commissions/ Mon, 11 December 2006 11:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/payments-processing-scam/ Mon, 11 December 2006 09:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/retired-investor-borrowed-to-buy-high-risk-investments/ Mon, 13 November 2006 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/using-easily-guessable-passwords/ Mon, 13 November 2006 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/saskatchewan-credit-unions-join-ombudsman-service/ Fri, 31 March 2006 13:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investors-complained-after-accepting-firms-error/ Mon, 12 December 2005 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/forged-signature-on-lost-cheques/ Sat, 10 December 2005 09:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/low-risk-investor-held-high-risk-debentures/ Fri, 11 November 2005 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/new-advisor-did-not-ask-about-risk-tolerance-or-investment-horizon/ Fri, 11 November 2005 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/unauthorized-atm-withdrawal/ Fri, 11 November 2005 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/ombudsman-welcomes-investor-protection-changes-in-ontario/ Fri, 28 October 2005 12:30:00 Continue reading]]> https://www.obsi.ca/en/news/posts/overpayment-scam/ Fri, 10 December 2004 09:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investors-risk-and-financial-profiles-ignored-by-advisor/ Fri, 12 November 2004 13:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/mutual-fund-change-caused-fees-to-increase/ Fri, 12 November 2004 12:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/dispute-over-mortgage-prepayment-terms/ Fri, 12 November 2004 10:00:00 Continue reading]]> https://www.obsi.ca/en/news/posts/small-business-relied-on-authorization-number/ Fri, 12 November 2004 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/giving-your-pin-to-your-friend/ Fri, 12 November 2004 09:45:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-dismisses-firms-fair-offer-for-unsuitable-investments/ Mon, 12 January 2004 10:49:00 Continue reading]]> https://www.obsi.ca/en/news/posts/investor-complained-advisor-traded-too-frequently/ Thu, 11 December 2003 12:00:00