OBSI's Terms of Reference embody the dispute-resolution mandate that our organization performs for the banking and investment industries. They expand on the mandate contained in OBSI's Bylaw and Articles by describing the principal powers and duties of the Ombudsman, the duties of participating firms, the scope of the mandate, and the process of OBSI for receiving, investigating and seeking resolution of financial services customer complaints.
Ombudsman for Banking Services and Investments Publishes 2012 Annual Report
Ombudsman for Banking Services and Investments Publishes 2012 Annual Report
Ombudsman: Connor Financial Corporation Refuses to Compensate Multiple Investors More Than $337,000
Ombudsman: Macquarie Private Wealth Refuses to Compensate Multiple Investors More Than $230,000 Lost Due to Unsuitable Investments
Statement Regarding Macquarie Private Wealth Refusals to Compensate
CBC’s The National Reports on W.H. Stuart Refusal to Compensate
Ombudsman: W.H. Stuart & Associates Refuses to Compensate Elderly Investor Clients More Than $41,000 Lost Due to Unsuitable Investments
W.H. Stuart & Associates Refuses OBSI Compensation Recommendation
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