In the majority of investment complaints that the Ombudsman for Banking Services and Investments (OBSI) reviews each year about advice-based accounts, investors complain that they received poor advice, their investments or investment strategies were unsuitable and/or that their investments did not perform as they expected. In such investment "suitability" cases, investors ask to be compensated for the investment losses they incurred.
OBSI issues list of most common fraud and scam complaints
Financial Consumer Complaints Increase in 2010
OBSI Board of Directors Approves Select Revisions to Terms of Reference
OBSI underwent a public consultation process in 2010 on proposed revisions to its Terms of Reference.
Tips for being safe financial consumers will help promote a prosperous and secure 2011
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