Posts by Ombudsman For Banking Services and Investments

New OBSI Directors • Refreshed OBSI Website

In response to the recommendations made after OBSI's independent review in 2011, a draft framework regarding the governance structure of OBSI was developed for consultation.

Public Consultation: Governance Reform

In response to recommendations made by OBSI's independent reviewer, OBSI's Board of Directors created an ad hoc Governance Committee of the Board to oversee the transition to a new governance structure, develop new governance policies and processes as appropriate, and consult with stakeholders on these changes.

New Chair of OBSI • Director Nominations

OBSI’s Terms of Reference embody the dispute-resolution mandate that our organization performs for the banking and investment industries.

Public Information Session: Investment Suitability and Loss Assessment Process

Public Consultation: Governance Reform

In response to recommendations made by OBSI's independent reviewer, our Board of Directors created an ad hoc Governance Committee of the Board to oversee the transition to a new governance structure, develop new governance policies and processes as appropriate, and consult with stakeholders on these changes.

Public Consultation: Investment Suitability and Loss Assessment Process