Posts by Ombudsman For Banking Services and Investments

Reaction to Octagon’s Refusal to Fairly Compensate Customer

Ombudsman: Octagon Capital Corporation Refuses to Compensate Elderly Investor Client More Than $181,000 Lost Due to Unsuitable Investments

Octagon Refuses OBSI Compensation Recommendation

Firm Refusals to Compensate

Suitability and Loss Assessment Consultation • Financial Literacy Month • The Hon. Lincoln Alexander

OBSI issued a consultation paper in 2011 detailing its investment suitability and loss assessment process.

In the majority of investment complaints we receive each year about advice-based accounts, investors complain that they received poor advice, their investments or investment strategies were unsuitable and/or that their investments did not perform as they expected. In such "suitability" complaints, investors ask to be compensated for the investment losses they incurred.

New By-law Approved

New OBSI Directors • Refreshed OBSI Website

In response to the recommendations made after OBSI's independent review in 2011, a draft framework regarding the governance structure of OBSI was developed for consultation.