Consultation on OBSI's mandate • Independent review of OBSI • IDA proposes new complaint-handling rules • Case Study: An inconvenient mortgage • RESP Dealers Join OBSI • New OBSI brochure available Roundtable on Dispute Resolution in Retail Investor Loss Cases
Welcome! • OBSI’s approach to non-financial loss • Framework with the Regulators • Case Study: An unpleasant and inconvenient surprise • Guest Column by David Agnew, Investment Executive, September 2007 • Investor Forum
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