Questions regarding membership details can be directed to our membership team at membership@obsi.ca or 1-888-451-4519 ext. 2418.
Membership Kit
- An overview of OBSI
- Firm FAQs
- Establishing and communicating your complaints-handling process
- Tips for resolving client complaints
- Consider including a link to OBSI’s website in your firm’s complaint guidance for your clients
Consumer Brochures
Corporate Documents
Please visit our How We're Regulated page for more information on banking and investment regulations.