Case Study: Interest Rate Debate

When Ms. L opened a savings account with her bank the customer service representative assured her that she was receiving 1.25% interest monthly. Later that same month, Ms. L asked another representative to confirm the interest rate on her account and was told that it was actually 1.25% per annum, not monthly as she had first thought.

OBSI 2016 Firm Survey Results Featured in Investment Executive

The Ombudsman for Banking Services and Investments (OBSI) on Friday released the results of a survey that canvassed the banks and investment firms that it serves to assess their experience with the service.

OBSI in the Community

OBSI staff participated in this year's Terry Fox run which took place across Canada on this past Sunday, September 17, 2017.