Mr. and Ms. L set up an RESP for their son with a Scholarship Plan Dealer in 2004. In 2015, Mr. and Ms. L realized their son had not received the CESGs in his RESP from 2005 – 2012 and raised those concerns with their firm shortly after.
In January of 2014, Mr. G signed a Personal Credit Agreement with his bank. As part of this Agreement, he obtained a mortgage of $122,000 and a Line of Credit (LOC) of $39,600, both secured by a property he owned and planned to rent out.
The Ombudsman for Banking Services and Investments (OBSI) on Friday released the results of a survey that canvassed the banks and investment firms that it serves to assess their experience with the service.