Newsletters - 2016


Dec 13, 2016
OBSI Board of Directors Response to the 2016 Independent Evaluation Recommendations

Today, the OBSI Board of Directors provided its response to the recommendations included in the 2016 independent evaluation of its securities mandate.


Aug 9, 2016
Sentinel Financial Management Refuses to Compensate Investor

OBSI today announced the refusal of Sentinel Financial Management Corp. (Sentinel Financial) to compensate an investor $128,799 for losses caused by an advisor working for Sentinel recommending unsuitable investments.


Jun 6, 2016
Independent Evaluation of the Canadian Ombudsman for Banking Services and Investments Released

OBSI released the results of an independent evaluation of its operations and practices for investment-related complaints.


Mar 9, 2016
Complaint Volumes Remain Stable in 2015: OBSI Annual Report

OBSI has released its 2015 Annual Report. Overall complaint volumes remained stable, however, banking-related complaints increased and investment-related complaints decreased, continuing a trend of the past two years.


Mar 4, 2016
Four New Community Directors Join OBSI’s Board

OBSI’s Board of Directors is pleased to announce the election of four new community directors following the recent annual general meeting held on February 29, 2016 in Toronto. The four directors come from across Canada, bringing a diversity of skills and experience from both the public and private sectors.


Jan 6, 2016
Invitation to Comment on the Independent Evaluation of OBSI

In accordance with the ‘Memorandum of Understanding concerning oversight of the Ombudsman for Banking Services and Investments’ (MOU) between the Canadian Securities Administrators (CSA) and the Ombudsman for Banking Services and Investments (OBSI), OBSI is required to submit itself to an independent evaluation of its operations and practices for investment-related complaints commencing no later than May 1, 2016.