Accessibility

Accessible Customer Service Plan

OBSI is committed to excellence in serving all customers including people with disabilities. Our Accessible Customer Service Plan outlines how.

BrowseAloud Plus

Whether you are using a Smartphone, Tablet, PC or Mac, BrowseAloud Plus will provide the speech and reading support tools you require for free.

What is BrowseAloud Plus?

BrowseAloud Plus reads website content out loud using the most natural and engaging voice to transform your online reading experience. New features include: Translator, Simplifier, Screen Masking for Touch Screens and the ability to personalize the settings to suit individual needs and preferences.

Other features include:

  • Dual-Colour Highlighting
  • MP3 Maker
  • PDF Reading
  • Pronunciation Modifier International Languages
  • Screen Masking
  • Secure Site Reading
  • Text Magnification
  • Translator

More than 7,000 websites use BrowseAloud, so once you have it on your device you can listen to all of these websites too. For more information, please visit www.browsealoud.com

Who does BrowseAloud Plus help?

BrowseAloud Plus helps website visitors who require online reading support and those who simply prefer to listen to information instead of reading it. Those with print disabilities, such as dyslexia or mild visual impairments, and those with English as a second language find BrowseAloud Plus particularly useful.

How do I get BrowseAloud Plus?

Click on the BrowseAloud Panel that appears on the bottom of this webpage to launch the BrowseAloud Plus toolbar then simply click any text to hear it read aloud.

Support with using BrowseAloud Plus

A full range of support services are provided for BrowseAloud Plus:

Web: support.texthelp.com/help/ba
E-mail: support@browsealoud.com  
Tel: 1-888-248-4947

Other Accessibility Tools

Changing text size is built into our website. Click the [A+] and [A-] at the top of the page.

Current browser

Your regular Internet browser has built-in features to make reading easier and more accessible. The accessibility settings are helpful to people with visual difficulties, hearing loss, discomfort in their hands or arms, or reasoning and cognitive issues.

Depending on your browser, you can:

  • zoom in on a Web page to magnify text, images, and controls on the page
  • change text size and font style
  • set up a style sheet to format documents to your preferences
  • choose or ignore colors used on Web pages making them easier to see by changing the text, background, link and hover colors
  • maintain operating system preferences like high contrast mode and color preferences so they work in your browser

Browsers

Operating Systems

Site map

OBSI's site map shows you all of the pages on our website, in plain text, in an outline format. This makes it very easy to use the Tab key to navigate to any part of the site.

© 2017 Ombudsman for Banking Services and Investments (OBSI), 401 Bay Street, Suite 1505, P.O. Box 5, Toronto ON M5H 2Y4

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