Posted on Thursday, April 29, 2021 02:15 PM
Toronto, April 29, 2021 – The Ombudsman for Banking Services and Investments (OBSI) has released its Annual Report for 2020.
“The challenges of 2020 were unprecedented for OBSI, as they were for people and organizations around the world, in the wake of the COVID-19 pandemic,” said Sarah Bradley, Ombudsman and CEO, “and I am proud of the outstanding performance of our organization through this difficult period. Our work for the year has taken place in the context of two overarching external challenges:...
Posted on Thursday, March 25, 2021 12:00 PM
Canadians have good reason to fear getting scammed.
Nearly a quarter of the banking cases OBSI received in 2020 were related to fraud, making it the most reported banking issue of the year. According to the Canadian Anti-fraud Centre, fraud is on the rise. In 2020, Canadians lost $106.4 million to fraud compared to $96 million in 2019.
Many of these frauds and scams are perpetrated by criminals hiding behind false identities on the internet, and it seems these fraudsters are always figuring out new...
Posted on Tuesday, March 16, 2021 10:00 AM
OBSI’s Board of Directors is pleased to announce two recent appointments to the board and one to the Consumer and Investor Advisory Council (CIAC):
- Suresh Krishnasamy has joined the board as the Canadian Bankers Association (CBA) nominee. He is the Chief Operating Officer, North American Personal and Business Banking for BMO Financial Group. Mr. Krishnasamy joined BMO in 2006 from McKinsey and Company. He has since held executive leadership roles in strategy, finance, and operating groups.
Posted on Monday, March 15, 2021 12:30 PM
Every March, we release our annual report to share OBSI’s achievements over the past year. This year, we celebrate one of our biggest milestones to date — 25 years of service and a demonstrated track record for inspiring confidence in Canada’s financial services sector. But we also remember the past year as a time of turmoil that deeply impacted the personal and professional lives of Canadians. In their commentary, our board chair, Jim Emmerton, and Ombudsman and CEO, Sarah Bradley, reflect on how...