OBSI News

OBSI announces new Board and CIAC members

OBSI’s Board of Directors is pleased to announce two recent appointments to the board and one to the Consumer and Investor Advisory Council (CIAC):

• Suresh Krishnasamy has joined the board as the Canadian Bankers Association (CBA) nominee. He is the Chief Operating Officer, North American Personal and Business Banking for BMO Financial Group. Mr. Krishnasamy joined BMO in 2006 from McKinsey and Company. He has since held executive leadership roles in strategy, finance, and operating groups. 

OBSI releases 2020 Annual Report

Every March, we release our annual report to share OBSI’s achievements over the past year. This year, we celebrate one of our biggest milestones to date — 25 years of service and a demonstrated track record for inspiring confidence in Canada’s financial services sector. But we also remember the past year as a time of turmoil that deeply impacted the personal and professional lives of Canadians. In their commentary, our board chair, Jim Emmerton, and Ombudsman and CEO, Sarah Bradley, reflect on how...

OBSI e-News: Q4/2020

Read OBSI's latest newsletter for information on our recent firm refusal, our 25th anniversary video, case statistics, portal updates, and more. 

Click here to read OBSI e-news: Q4/2020.

OBSI’s Firm Portal gets positive reviews

OBSI launched its Firm Portal roughly a year ago. The portal allows OBSI’s 1,400+ participating firms to access case information, securely upload documents, renew their membership, and more. Designed to meet modern stakeholder expectations, our online portal makes it easier than ever for firms to work with us.

In late September 2020, we surveyed firms about the portal’s value. Almost 190 firms from across all industry sectors responded. We received the highest number of responses from the Exempt...

OBSI Announces New CIAC Members

OBSI’s Board of Directors is pleased to announce two appointments to the Consumer and Investor Advisory Council (CIAC):

• Saira Haque has 20 years of experience in the financial and consumer sectors within North America, Africa and Europe. She has completed her Master of Education in Adult Education and Community Development at the University of Toronto, focusing on stakeholder engagement strategies and financial literacy. 
• Laurie Campbell is a national spokesperson and expert on debt and credit...