Posted on Tuesday, January 05, 2021 10:00 AM
OBSI’s Board of Directors is pleased to announce two appointments to the Consumer and Investor Advisory Council (CIAC):
- Saira Haque has 20 years of experience in the financial and consumer sectors within North America, Africa and Europe. She has completed her Master of Education in Adult Education and Community Development at the University of Toronto, focusing on stakeholder engagement strategies and financial literacy.
- Laurie Campbell is a national spokesperson and expert on debt...
Posted on Tuesday, December 01, 2020 10:00 AM
Toronto, December 1, 2020 - The Ombudsman for Banking Services and Investments (OBSI) today announced the refusal of Becksley Capital Inc. (Becksley) to compensate an investor $33,055 for losses caused by the firm’s sale of unsuitable investments.
Becksley is an exempt market dealer based in Richmond Hill, Ontario.
At the time of the investment, Mr. J was a 37-year old skilled tradesman with a high school education. Mr. J had an income of $69,000 and a net worth of less than $100,000.
On the advice...
Posted on Wednesday, November 18, 2020 10:00 AM
Toronto, November 18, 2020 – OBSI announced the launch of a new Consumer Portal and improved online experience for consumers, our most recent investments in technology to help make the complaint process easier for consumers and give them convenient online access to their case details all in one place.
With these new systems, consumers who prefer to interact with OBSI electronically will benefit from an improved experience and self-service options. Consumers can submit their complaints...
Posted on Thursday, October 29, 2020 10:15 AM
Toronto, October 29, 2020 – The services of the Ombudsman for Banking Services and Investments (OBSI) are more likely to be accessed by lower- and middle-income Canadians than wealthier Canadians, according to the organization’s just released Report on Income and Canadian Financial Consumer Complaints. The report also found that the cases brought forward by these consumers are as likely to be resolved in their favour, and for as much financial compensation, as cases brought forward by those...