Posted on Monday, March 15, 2021 12:30 PM
Every March, we release our annual report to share OBSI’s achievements over the past year. This year, we celebrate one of our biggest milestones to date — 25 years of service and a demonstrated track record for inspiring confidence in Canada’s financial services sector. But we also remember the past year as a time of turmoil that deeply impacted the personal and professional lives of Canadians. In their commentary, our board chair, Jim Emmerton, and Ombudsman and CEO, Sarah Bradley, reflect on how...
Posted on Wednesday, January 13, 2021 02:00 PM
OBSI launched its Firm Portal roughly a year ago. The portal allows OBSI’s 1,400+ participating firms to access case information, securely upload documents, renew their membership, and more. Designed to meet modern stakeholder expectations, our online portal makes it easier than ever for firms to work with us.
In late September 2020, we surveyed firms about the portal’s value. Almost 190 firms from across all industry sectors responded. We received the highest number of responses from the Exempt...
Posted on Tuesday, October 13, 2020 10:30 AM
How OBSI fees are determined
Participating firm fees are set annually by the OBSI Board of Directors in accordance with our corporate Bylaw. As a not-for-profit organization, participating firm fees fund all our operations and are set on a cost-recovery basis.
Each year, we establish a fee target based on our budget for the coming year and divide that fee target between the sectors of firms that use our service. The division of fees among the different sectors is based on the proportion of OBSI resources...
Posted on Thursday, October 01, 2020 10:00 AM
It is something none of us wants to think about – what will happen if I or someone I care about becomes ill and needs assistance with our finances?
Planning for this type of situation is important for everyone, but it becomes even more of a priority with age. In a situation where you fall ill, need assistance with your finances or are no longer capable of managing them at all, a Power of Attorney (POA) is a legal document that allows a trusted friend or relative to make decisions about money and...
Posted on Tuesday, September 08, 2020 12:00 PM
The Ombudsman for Banking Services and Investments (OBSI) is pleased to provide our comments to the Ontario Capital Markets Modernization Taskforce (Taskforce) on certain proposals contained in the Taskforce’s recent consultation report.