OBSI News

Ensuring that our services are available and accessible to consumers of all abilities is critical to OBSI’s mission. To ensure that we were meeting this standard, in the last quarter of 2019 we conducted an audit of our website focusing on compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and improvements that could help us deliver content effectively to all consumers. A number of recommendations were made, many of which we have completed in the first quarter of the year,...

This issue is your first look at the changes we have made to the OBSI quarterly newsletter. We hope you will find it more accessible and easier to quickly navigate to the topics of interest to you.

In this new format, news items are provided in a summary list view for easier access to what readers are most interested in. OBSI case data can be found by clicking a tile link to a new separate section of our website. This new section offers a consolidated view of our case data and is a first step toward...

In light of recent events relating to concerns about the spread of the COVID-19 virus, including extended school closures and large event cancellations across the country, OBSI will be taking a number of measures to protect the health and safety of our staff and to participate in broader social efforts to reduce the spread of the virus.

Effective Monday, March 16, and until further notice, most OBSI staff will be working remotely as we continue to meet the needs of consumers, participating firms and...

The Ombudsman for Banking Services and Investments (OBSI) has released its Annual Report for 2019.

OBSI’s Board of Directors is pleased to announce appointments to the board and to the Consumer and Investor Advisory Council (CIAC):

• Jill Hugessen, BA, BCL/LLB, ICD.D. has joined the board as a Community Director and is founder and principal of Hugessen Coaching, a coaching and consulting service for business executives and lawyers. Ms. Hugessen practiced corporate law for seven years at a major Canadian law firm prior to establishing herself as an independent executive coach in 2011.

• Danis Prud’homme...