Posted on Tuesday, September 12, 2023 10:00 AM
What you need to know
Financial fraud is rising – we all see reports of it every day in the news and our social media feeds, but it can be difficult to appreciate the risks and impacts of fraud when we have not had first-hand experience. It is important for everyone to understand how financial frauds take place and how to remain vigilant for ourselves and our loved ones. Opting out of financial services is not possible – these services are an essential part of managing our money and securing our financial...
Posted on Thursday, August 10, 2023 10:58 AM
Have you considered the benefits of incorporating a link to our website in your complaint process guidance for your clients? If you haven’t already, the top three reasons to include a live OBSI link are:
- Transparency: By prominently displaying a link to OBSI in your complaint guidance, you demonstrate a commitment to transparency and accountability that helps to build trust with your clients. Your clients will appreciate knowing that in the event they encounter any issues or disputes there is an...
Posted on Monday, June 26, 2023 12:52 PM
Toronto, June 26, 2023 – The Ombudsman for Banking Services and Investments (OBSI) today announced the changes to its organizational governance following its public consultation on governance from November 1, 2022 to January 31, 2023.
The consultation was undertaken following OBSI’s 2021 independent evaluation that recommended a strategic review of its governance structure be undertaken to determine how best to ensure that key stakeholder interests are eﬀectively incorporated into board membership...