OBSI News

Last updated: Monday May 10, 2021
Deferred sales charges (DSCs) are fees that mutual fund investors pay to the mutual fund company if they sell the mutual fund within a certain time after purchasing it. All mutual funds have fees and there are many ways that these fees can be structured. Not all mutual funds have DSCs, but many do. The amount the investor must pay when they sell a mutual fund with DSCs declines over time and typically reaches zero after five to seven years....
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Canadians have good reason to fear getting scammed.
Nearly a quarter of the banking cases OBSI received in 2020 were related to fraud, making it the most reported banking issue of the year. According to the Canadian Anti-fraud Centre , fraud is on the rise. In 2020, Canadians lost $106.4 million to fraud compared to $96 million in 2019.
Many of these frauds and scams are perpetrated by criminals hiding behind false identities on the internet, and it seems these fraudsters...
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It is something none of us wants to think about – what will happen if I or someone I care about becomes ill and needs assistance with our finances?
Planning for this type of situation is important for everyone, but it becomes even more of a priority with age. In a situation where you fall ill, need assistance with your finances or are no longer capable of managing them at all, a Power of Attorney (POA) is a legal document that allows a trusted friend or relative to make...
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During times of economic uncertainty, people often feel stressed about their finances. They spend more time thinking and worrying about money. Many will face unexpected expenses or loss of employment and lose the sense of security they had with their banks or firms. This may lead to concerns about being treated fairly.
We have learned from past experience that consumer complaints go up during difficult financial times. If you think you may have a complaint, read on. This resource...
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Romance and employment scams are the most common online scams we see at OBSI. According to the Canadian Anti-Fraud Centre, Canadians lost more than $22.5 million to romance scams and more than $5 million to employment scams in 2018. These types of scams often involve an element of overpayment fraud in which consumers receive a payment for more than they expect and are then asked to return the excess funds. The funds that the victim has received turn out to be fake, while the money...
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