OBSI News

Read OBSI's latest newsletter for information on our recent firm refusal, our 25th anniversary video, case statistics, portal updates, and more. 
Click here to read OBSI e-news: Q4/2020.

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OBSI launched its Firm Portal roughly a year ago. The portal allows OBSI’s 1,400+ participating firms to access case information, securely upload documents, renew their membership, and more. Designed to meet modern stakeholder expectations, our online portal makes it easier than ever for firms to work with us.
In late September 2020, we surveyed firms about the portal’s value. Almost 190 firms from across all industry sectors responded. We received the highest...
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OBSI’s Board of Directors is pleased to announce two appointments to the Consumer and Investor Advisory Council (CIAC):
Saira Haque  has 20 years of experience in the financial and consumer sectors within North America, Africa and Europe. She has completed her Master of Education in Adult Education and Community Development at the University of Toronto, focusing on stakeholder engagement strategies and financial literacy.  
Laurie Campbell  is...
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Toronto, December 1, 2020 - The Ombudsman for Banking Services and Investments (OBSI) today announced the refusal of Becksley Capital Inc. (Becksley) to compensate an investor $33,055 for losses caused by the firm’s sale of unsuitable investments.
Becksley is an exempt market dealer based in Richmond Hill, Ontario.
At the time of the investment, Mr. J was a 37-year old skilled tradesman with a high school education. Mr. J had an income of $69,000 and a net worth...
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Toronto, November 18, 2020  – OBSI announced the launch of a new  Consumer Portal  and improved online experience for consumers, our most recent investments in technology to help make the complaint process easier for consumers and give them convenient online access to their case details all in one place. With these new systems, consumers who prefer to interact with OBSI electronically will benefit from an improved experience and self-service options....
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