OBSI News

Toronto, September 23, 2021  – OBSI’s Board of Directors is pleased to announce the appointment of Maureen Jensen to the board effective immediately. Ms. Jensen has also been selected to be nominated as the next Chair of OBSI’s Board of Directors at the next Annual General Meeting of the organization to be held in March 2022. Ms. Jensen will succeed Jim Emmerton, whose term as Chair will be coming to an end following 12 years of service. Ms. Jensen has...
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While final fees will not be determined until approved by our board in late September and will not be invoiced until November 1, the purpose of this bulletin is to assist firms in their annual planning by sharing the likely direction of OBSI fees for 2022. 2020 and 2021 have been exceptional years for many reasons. From OBSI’s perspective, one of the biggest impacts of the pandemic has been a significant and ongoing increase in consumer and investor complaints. Complaint...
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Read OBSI's latest newsletter featuring our newest case study, consumer bulletin, notice of independent evaluations and more.
Click here to read OBSI e-news: Q2/2021.

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Last updated: Monday May 10, 2021
Deferred sales charges (DSCs) are fees that mutual fund investors pay to the mutual fund company if they sell the mutual fund within a certain time after purchasing it. All mutual funds have fees and there are many ways that these fees can be structured. Not all mutual funds have DSCs, but many do. The amount the investor must pay when they sell a mutual fund with DSCs declines over time and typically reaches zero after five to seven years....
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Toronto, April 29, 2021 – The Ombudsman for Banking Services and Investments (OBSI) has released its Annual Report for 2020.
“The challenges of 2020 were unprecedented for OBSI, as they were for people and organizations around the world, in the wake of the COVID-19 pandemic,” said Sarah Bradley, Ombudsman and CEO, “and I am proud of the outstanding performance of our organization through this difficult period. Our work for the year has taken place...
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