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OBSI – Ombudsman for Banking Services and Investments

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OBSI News

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OBSI e-News: Q1/2021

Posted On Friday, 26 March, 2021

newsletter banner Read OBSI's latest newsletter featuring our annual report, our latest consumer bulletin for fraud month, and more.
Click here to read OBSI e-news: Q1/2021.

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Consumer Bulletin: Sometimes fraudsters are people we know

Posted On Thursday, 25 March, 2021

consumer bulletinCanadians have good reason to fear getting scammed.
Nearly a quarter of the banking cases OBSI received in 2020 were related to fraud, making it the most reported banking issue of the year. According to the Canadian Anti-fraud Centre , fraud is on the rise. In 2020, Canadians lost $106.4 million to fraud compared to $96 million in 2019.
Many of these frauds and scams are perpetrated by criminals hiding behind false identities on the internet, and it seems these fraudsters...

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OBSI announces new Board and CIAC members

Posted On Tuesday, 16 March, 2021

stakeholder announcementOBSI’s Board of Directors is pleased to announce two recent appointments to the board and one to the Consumer and Investor Advisory Council (CIAC):
Suresh Krishnasamy  has joined the board as the Canadian Bankers Association (CBA) nominee. He is the Chief Operating Officer, North American Personal and Business Banking for BMO Financial Group. Mr. Krishnasamy joined BMO in 2006 from McKinsey and Company. He has since held executive leadership roles in strategy,...

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OBSI releases 2020 Annual Report

Posted On Monday, 15 March, 2021

AR 2020Every March, we release our annual report to share OBSI’s achievements over the past year. This year, we celebrate one of our biggest milestones to date — 25 years of service and a demonstrated track record for inspiring confidence in Canada’s financial services sector. But we also remember the past year as a time of turmoil that deeply impacted the personal and professional lives of Canadians. In their commentary, our board chair, Jim Emmerton, and Ombudsman...
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OBSI e-News: Q4/2020

Posted On Thursday, 14 January, 2021

newsletter banner Read OBSI's latest newsletter for information on our recent firm refusal, our 25th anniversary video, case statistics, portal updates, and more. 
Click here to read OBSI e-news: Q4/2020.

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