Financial Services OmbudsNetwork (FSON)

The Ombudsman for Banking Services and Investments, or OBSI, is one of three independent, industry-specific complaint-handling services that make up the Financial Services OmbudsNetwork (FSON).

• The OmbudService for Life and Health Insurance (OLHI), which provides services to clients with complaints related to life and health insurance companies.


• The General Insurance OmbudService (GIO) which handles complaints for customers of property and casualty insurance companies, including home, auto and business insurance.