Useful Websites
Consumer information and help

Canadian Foundation for Advancement of Investor Rights (FAIR)
Non-profit organization representing the interests of Canadian investors in securities regulations
Canadian Foundation for Economic Education
This site has several resources that help increase financial capability
Canadian Securities Administrators 
This comprehensive site contains links to all provincial securities regulators, many of whom have resources for consumers
Consumer Gateway
A consumer-friendly portal hosted by the Government of Canada which includes a step-by-step complaints guide for several different industries including financial services, with links to provincial government consumer affairs departments
OmbudService for Life and Heath Insurance (OLHI)
The independent dispute resolution service for customers of the life and health insurance industry in Canada
Financial Services OmbudsNetwork (FSON)
OBSI, the Canadian Life and Health Insurance Ombudservice and the General Insurance Ombudservice have formed the Financial Services OmbudsNetwork to help consumers find the right service to resolve financial services disputes.
Financial Consumers Agency of Canada (FCAC)
The federal marketplace conduct regulator of federally regulated financial services firms including banks.
General Insurance OmbudService (GIO)
The independent dispute resolution service for customers of the auto, home and business insurance industry in Canada
Investing Online Resource Centre
Information for the online investor
Investor ED.ca
Independent source for unbiased financial information in Canada
Phone Busters
The RCMP’s anti-fraud website


Provincial Securities Commission Investor Education


BCSC Investor Information
MSC Investor Education
OSC Investor Education section
Alberta Securities Commission: For Investors


Regulatory Organizations

Canadian Securities Administrators
This umbrella organization for the provincial securities regulators includes links to member sites and consumer information
Alberta Securities Commission (ASC)
Autorité des marchés financiers (AMF)
British Columbia Securities Commission (BCSC)
Department of Community Services for the Government of Yukon
Manitoba Securities Commission (MSC)
New Brunswick Securities Commission (NBSC)
Nova Scotia Securities Commission (NSSC)
Ontario Securities Commission (OSC)
Prince Edward Island Securities Office
Saskatchewan Financial Services Commission (SFSC)
Securities Commission of Newfoundland and Labrador
Securities Registry Northwest Territories

Self Regulatory Organizations

Investment Industry Regulatory Organization of Canada (IIROC)
The national self-regulatory organization for securities dealers in Canada
Mutual Fund Dealers Association of Canada (MFDA)
The national self-regulatory organization for mutual fund dealers in Canada

Other Regulatory Organizations

Joint Forum of Financial Market Regulators
The national forum for pension, securities and insurance regulators to co-ordinate, harmonize and streamline financial services regulation in Canada
Financial Consumer Agency of Canada (FCAC)
The federal marketplace conduct regulator of federally regulated financial services firms including banks
Office of the Superintendent of Financial Institutions (OSFI)
The federal government regulator for financial services firms in federal jurisdiction.
Office of the Privacy Commissioner of Canada
The federal government office that monitors and enforces the privacy law.


Credit Bureaus

Credit bureaus provide credit information on individual borrowers to lenders.

Equifax
Trans Union

Industry Associations

Canadian Bankers Association (CBA)
The national industry association for Canada’s banks.
Canadian Payments Association (CPA)
The national association for payments and clearing for the Canadian financial
Credit Union Central of Canada
The national trade association and central finance facility for credit unions in Canada
Investment Funds Institute of Canada (IFIC)
The national trade association for the mutual fund industry in Canada
Investment Industry Association of Canada (IIAC)
The national trade association for the investment industry in Canada

Insurance

Canadian Life and Health Insurance Association (CLHIA)
The trade association for life and health (including disability) insurance companies in Canada 
OmbudService for Life and Health Insurance (OLHI)
The independent dispute resolution service for customers of the life and health insurance industry in Canada
General Insurance OmbudService (GIO)
The independent dispute resolution service for customers of the auto, home and business insurance industry in Canada
Insurance Bureau of Canada (IBC)
The trade association representing the home, auto and business insurance industry in Canada