TOOLS & INFO

•  OBSI's brochure “How we can help you” is a quick overview of who we are, what OBSI can do and how you can make a complaint. Please click here to view.


• A Guide for Investors  'Getting help with your complaint' . This guide outlines what to do if you believe you were unfairly treated or given poor investment advice. Please click here to view


• For Québec consumers An overview of the services offered to consumers by the Autorité des marchés financiers (AMF) regarding complaints.

Joint Standing Committee on Retail Investor Issues

The Joint Standing Committee on Retail Investor Issues (JSC) is made up of the Investment Industry Regulatory Organization of Canada, Mutual Fund Dealers Association of Canada, Ombudsman for Banking Services and Investments, and the Ontario Securities Commission. The committee focuses on matters relating to retail investors, such as enhancing investor education, promoting greater transparency of investment products offered for sale to retail investors, and otherwise strengthening the effectiveness of retail investor protections.