In September, OBSI hosted INFO2011, the annual conference of the International Network of Financial Services Ombudsman Schemes. Click here for more information.


Fair and Independent
Dispute Resolution
The Ombudsman for Banking Services and Investments(OBSI) is an independent service for resolving banking services and investment disputes. If you are not satisfied with your firm’s decision on your complaint, it’s your right to bring your case to us for an impartial and informal review. Our services are free to consumers.
Do you have a complaint?
Get Started Here:

  • FAQs - Frequently asked questions
  • Resources - Helpful information including links to external websites